Privacy Policy
Last updated: January 29, 2026
FlexLawn Canada (“we,” “us,” or “our”) is committed to protecting the privacy of individuals in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information obtained through www.flexlawncanada.ca, including our contact and inquiry forms.
1. Personal Information We Collect
We may collect personal information when you voluntarily submit it through our website, including:
First and last name
Company name
Email address
Mailing address (city and province)
Phone number (if provided)
Project details, messages, and inquiries
Files uploaded through our contact forms (such as photos or plans)
We also automatically collect limited technical information such as IP address, browser type, and submission timestamps to help protect our website from spam and abuse.
2. Purpose of Collection
Your personal information is collected and used for the following purposes:
Responding to inquiries, quote requests, and customer communications
Providing information about our products and services
Improving website functionality and user experience
Protecting against fraud, spam, and unauthorized use
We do not sell, rent, or trade your personal information.
3. Consent
By submitting personal information through our website forms, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the information below.
4. Cookies and Website Analytics
Our website may use cookies or similar technologies to enhance functionality and analyze traffic. Cookies do not typically identify you personally.
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Google reCAPTCHA
We use Google reCAPTCHA v2 to protect our forms from automated abuse.
reCAPTCHA may collect information such as your IP address, device data, and interactions, which are subject to Google’s policies:
Google Privacy Policy: https://policies.google.com/privacy
Google Terms of Service: https://policies.google.com/terms
6. Disclosure of Personal Information
We may disclose personal information only:
To service providers who assist us in operating our website or email systems
When required by law or legal process
Service providers are permitted to use personal information only for the purposes for which it was disclosed.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes identified in this Privacy Policy or as required by applicable law.
8. Safeguards
We use reasonable physical, administrative, and technical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, or modification.
While we take appropriate measures, no method of transmission over the Internet is completely secure.
9. Access and Correction
Under Canadian privacy laws, you have the right to:
Request access to your personal information
Request corrections to inaccurate or incomplete information
Requests can be made by contacting us using the information below.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions about this Privacy Policy or wish to access or correct your personal information, please contact:
FlexLawn Canada
Website: https://www.flexlawncanada.ca
Email: info@flexlawncanada.ca